Effective from: 15th September 2026
Once you place your order, we begin working on it with care and attention. Standard orders require three to five business days for processing before they ship. Custom orders need seven to ten business days because each piece is made just for you. Processing time starts as soon as we receive your payment confirmation successfully. We will notify you when your order is ready to be shipped out. You will receive a tracking number to follow your package along the way.
We offer reliable shipping options to ensure your order arrives safely and on time. Shipping rates are calculated at checkout based on your location and package weight. Delivery times vary depending on your distance from our shipping facility. Most orders arrive within three to seven business days after they are shipped out. We partner with trusted carriers to handle your package with the utmost care. If you need expedited shipping, please contact us for special arrangements.
Every order comes with a tracking number that we send to your email address. You can use this number to see where your package is at any time. Tracking helps you plan for delivery and ensures you do not miss your package. If your tracking shows any issues, please reach out to us right away. We are happy to help you resolve any shipping concerns you may have. Your satisfaction with the delivery process matters to us deeply.
Please make sure your shipping address is correct before you finalize your order. We cannot be responsible for packages sent to incorrect or incomplete addresses. If you realize an error after placing your order, contact us immediately for help. We will do our best to update your shipping details before the order goes out. Once your package is shipped, we cannot change the delivery address anymore. Double-checking your address saves time and prevents delivery delays.
We take great care in packaging your items to prevent damage during transit. If your package arrives damaged, please take photos and contact us right away. We will work with you to resolve the issue and make things right. For lost packages, we will track the shipment and file a claim with the carrier. Your satisfaction is important to us, and we stand behind every order. We will do everything possible to ensure you receive your beautiful creation.
At this time, we primarily ship to addresses within the United States. If you are located outside the country, please contact us for special arrangements. International shipping costs and delivery times vary based on your location. Additional customs fees or taxes may apply depending on your country’s regulations. We will let you know if we can accommodate your international shipping request. Please reach out to us before placing an international order to confirm.
Once your order ships, you will receive a confirmation email with your tracking details. This email will include the carrier name and your unique tracking number. Keep this email handy so you can monitor your package’s progress easily. If you do not receive this email, please check your spam folder first. You can also contact us to confirm that your order has shipped out. We want you to feel confident and informed throughout the entire process.
